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									<p>Today I invited a user to have guest access to a Microsoft365 tenant / AzureAD and I received an email backfrom them shortly after saying they are met with an error when clicking the accept invite link on the email.</p><p>Error message:</p><blockquote><p>Invitation redemption failed<br />An error has occurred. Please retry again shortly.<br />RequestId: [Redacted]<br />Correlation Id:[Redacted]<br />Timestamp:[Redacted]</p></blockquote><p>Being initially stuck due to the vagueness of the error message, I needed to mentally revise the setup of my client&#8217;s environment to find the issue at hand.</p><p>Please let me know how this fix works for you, in the comments. I read them all.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">Resolution</h2>				</div>
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									<p>Ensure the browser used to accept the invite is signed-in to the Microsoft365 account which was invited to the AzureAD/365 tenant.</p><p>If you find that visually the browser says you are logged-in to the correct account close all Chrome/Firefox windows and then launch an &#8216;incognito&#8217; window or a &#8216;private&#8217; window depending on the browser, Microsoft 365 has a tends to be logged-in to different and inconsistent areas of 365 across multiple accounts, this is if you use the same browser profile to access many 365 accounts.</p><p>A private browser is separate from the normal browser window and doesn&#8217;t have any cookies as those are cleared when closing the last private browser window.</p><p>1. Right click and copy the invite link from the invite email &#8211;</p><p> </p>								</div>
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															<img width="1008" height="575" src="https://techzilica.com/wp-content/uploads/2022/06/Copy-Accept-Invite-Link.jpg" class="attachment-large size-large wp-image-549" alt="Copy &#039;Accept Invite&#039; link in the email" srcset="https://techzilica.com/wp-content/uploads/2022/06/Copy-Accept-Invite-Link.jpg 1008w, https://techzilica.com/wp-content/uploads/2022/06/Copy-Accept-Invite-Link-300x171.jpg 300w, https://techzilica.com/wp-content/uploads/2022/06/Copy-Accept-Invite-Link-768x438.jpg 768w" sizes="(max-width: 1008px) 100vw, 1008px" />															</div>
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									<p>2. Close all Chrome/Firefox windows and then reopen Firefox/Chrome and open a private window (Chrome pictured) &#8211;</p>								</div>
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															<img width="501" height="236" src="https://techzilica.com/wp-content/uploads/2022/06/Launch-Incognito.jpg" class="attachment-large size-large wp-image-550" alt="Launch Incognito Mode Browser Window" srcset="https://techzilica.com/wp-content/uploads/2022/06/Launch-Incognito.jpg 501w, https://techzilica.com/wp-content/uploads/2022/06/Launch-Incognito-300x141.jpg 300w" sizes="(max-width: 501px) 100vw, 501px" />															</div>
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									<p>3. Paste the invite link into the address bar, login to the Microsoft365 account which the invite was sent to when prompted.</p><p> </p><p>The invite will be successfully accepted!</p>								</div>
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How to fix Microsoft 365 guest access invite error ‘Invitation redemption failed An error has occurred. Please retry again shortly.’
