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How to uninstall ScreenConnect / ConnectWise Control

Intro Something I am met with for time-to-time is users who report having unwanted 3rd party access to their computers, this can be legitimate, such as an old IT service provider or malicious like from a Microsoft support scam; it is known that ScreenConnect / ConnectWise Control has been used in support scams (as with …

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The best way to run PowerShell Scripts on ConnectWise Automate

Intro Starting my journey using ConnectWise Automate, I quickly realised the most obvious way of running PowerShell scripts, natively in the ConnectWise Automate scripting language frequently results in scripts never finishing or only partly executing, I’ve spent hours troubleshooting and found the best way to run PowerShell scripts in Automate! This info is the result …

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How to uninstall any program using ConnectWise Control backstage

Intro I recently have had to go through 100’s of computers to identify outdated software and found a great way of uninstalling software with interractive installers using ScreenConnect/ConnectWise Control. This method doesn’t require any end-user interraction as we are going to be using the backstage feature of ConnectWise Control! If you have ever had to …

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How to join a ScreenConnect/ConnectWise Control ‘Backstage’ session

Intro ScreenConnect by ConnectWise; aka ConnectWise Control is powerful remote support and desktop control software which is a personal favourite of mine.It has some of the best features in its class including one piece I find immensely useful called ‘Backstage’, this allows you to remotely connect into a remote session with limited features with the …

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How to Deploy .MSI Software Packages Using ConnectWise Automate

Intro One of the most common tasks I use ConnectWise scripts for is deploying software to our windows endpoints. I’ve developed a habit of running PowerShell natively on the client than utilizing ConnectWise logic especially with software deployment as I find it is more reliable, which is why everything in this script is using PowerShell …

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